Refund policy
Return & Refund Policy
Last updated: June 2026
At Rahada, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Return Eligibility
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in original condition.
How to Return
Email support@rahada.com with your order number and reason. We'll respond within 24 hours with instructions.
Refunds
Approved refunds are processed to your original payment method within 5-10 business days.
Damaged or Wrong Items
Contact us within 48 hours with photos. We'll send a replacement or full refund at no cost.
Non-Returnable Items
Personalized items, gift cards, and items damaged by misuse cannot be returned.
Cancellations
Orders can be cancelled within 24 hours. Email support@rahada.com immediately.